Privacy Policy

1. Information We Collect

We collect the following types of information:

Account Information

When you create an account, we collect your email address, business name, your name, phone number (optional), and password.

Customer Order Information

When customers place orders through your QR code, we collect their name, phone number, and order details. This information is necessary to process orders and send SMS notifications.

Usage Information

We collect information about how you use the Service, including order volumes, menu items, and feature usage.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information. Please refer to Stripe's privacy policy for information on how they handle payment data.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process and fulfill customer orders
• Send SMS notifications to customers
• Process payments and manage subscriptions
• Communicate with you about your account
• Improve and optimize the Service
• Comply with legal obligations

3. Information Sharing

We share information with:

• Service Providers: We use third-party services including Supabase (database), Twilio (SMS), Stripe (payments), and Vercel (hosting).
• Legal Requirements: We may disclose information if required by law or to protect our rights.

We do not sell your personal information to third parties.

4. SMS Communications

When customers place orders, they will receive SMS notifications about their order status. By using the Service, customers consent to receive these transactional SMS messages. We use Twilio to send SMS messages. Standard message and data rates may apply.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Order data is retained for accounting and legal compliance purposes. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Data portability

To exercise these rights, please contact us at support@skiptheline.dev

8. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@skiptheline.dev